Members Operational Agreement
- Buy from and sell to Team PRP members first
- Utilize trading partners’ inventories as an extension of your own inventory
- Describe parts accurately, and with correct Team PRP damage codes
- Provide quick and efficient delivery and distribution
- Produce a quality part that meets insurance specifications
- Price fairly and competitively
- Compete with each other respectfully, ethically, and professionally
- Treat other Team PRP members as you would your best customers
- Educate staff and hold them accountable to follow the Team PRP standards and conduct guidelines
- Participate regularly in Team PRP scheduled online meetings
- Be current in all Team PRP training webinars and testing
- Follow the Team PRP Standard Warranty Policy
- Promote the Team PRP brand on all advertising and correspondence such as emails, cards, mail-outs etc
- Do nothing to bring the Team PRP Brand into disrepute
- Strictly adhere with the Team PRP Quote Timeframe Guarantee, Return & Warranty Policy’s
Team PRP Standard Warranty Policy
For Trade Customers such as Crash Repairers and Mechanical Repairers: 1-year Parts and Labour on
For Team PRP Customers (Referred to as Partner-to-Partner Trading): 6-month Parts & Labour
For General Public Sales: 3-month Parts & Labour
These are minimum Warranty Requirements, all Members are encouraged to offer longer warranty periods ____________________________________________________ I, (business owner, business) acknowledge that; Contravening requirements set out above, bringing the Team PRP brand into disrepute, or breaching any part of the agreement may lead to revocation of membership
Signature:____________________________________________________